Good to
know
Everything you might want to ask before your visit, plus the few policies that keep the experience seamless for every guest.
Last updated October 2026
Your questions,
answered
I'm new. Where should I start?
Book a free 25-minute skincare consultation. We'll look at your skin, talk through your goals, and recommend the right treatments and products. No commitment needed.
When should I arrive?
About 5 minutes early so you have time to settle in. Our waiting area is yours until your appointment begins.
What payment do you accept?
Visa, Mastercard, American Express, Interac, Apple Pay, and Google Pay. Afterpay is available for online purchases.
How do I change my appointment?
Through the link in your booking confirmation, or call or text us at (705) 433-2776. Please give at least 24 hours notice.
What if I have a concern after my treatment?
Every treatment is customized, and results vary from guest to guest. If something doesn't feel right, contact us within 48 hours so we can support you.
Studio
policies
Cancellations
24 hours notice, please
Out of respect for our providers' time and to accommodate all guests, we ask for at least 24 hours notice to cancel or reschedule.
Changes with less than 24 hours notice incur a fee of 50% of the scheduled service total. This also applies if one service within a series of same-day appointments is cancelled or rescheduled.
No-shows are charged 100% of the scheduled service total. Repeated no-shows may limit future booking privileges.
Late arrivals
A 10-minute grace period
If you arrive more than 10 minutes late, your service will still end at the scheduled time to respect the next guest, which may mean a shorter treatment.
If we can't accommodate your appointment because of a late arrival, it will be treated as a late cancellation and the cancellation fee may apply.
Booking
A card secures your spot
A valid credit card may be required to secure your appointment. It is only charged for a late cancellation, missed appointment, or other applicable fee under these policies.
Retail
All sales final
All retail purchases are final sale. We can't offer refunds or exchanges on opened or used products.
If you have a question about a product you bought in studio, reach out and we'll be happy to help.
Our space
Calm, respectful, professional
We're committed to a peaceful, respectful, and professional environment for every guest. In rare circumstances, we reserve the right to decline or discontinue a service that doesn't align with the standards of our space.
All set?
Let's book your visit.
Real-time availability, and it takes under a minute.
Emily's Esthetics
Midland · Ontario
Results & relaxation, coexisting in customized treatments. Award-winning esthetics studio serving Midland and Simcoe County since 2021.
© 2026 Emily's Esthetics. All rights reserved.
347 King Street, Midland, ON L4R 3M7